Frequently Asked Questions



Since 2007 iDryclean has been helping cleaners automate their business. iDryclean.net was published worldwide in 2008 as a solution for those that use computers or apps in their drycleaning business. It has since grown to include Smart Registers that allow cleaners to use a cash register that takes care of their store operations but is not as complicated as a computer. iDryclean is part of the Personal Touch Systems suite of products that have helped stores since 1983.
iDryclean support is handled online thru the Smart Register and there is no charge for that. If you need help with the cash drawer itself we will have to determine if charges apply.
No. Cloud based programs are too complicated. They require serious computer help, networking experts, and other stuff that is just too darn hard. iDryclean uses centralized storage located off your premises to store your important sales and customer info, but the actual stuff that makes the register run is located on the smart register itself.
NO. Your iDryclean customer, sales, and other information is located in our centralized, secure location so we take care of that for you.
NO. It is actually quite easy. Get it, unpack it, turn it on and you are ready to use your Smart Register.
The monthly charge you pay helps cover the use of iDryclean, storage for your customers and sales, and ongoing help. Part of that monthly payment goes to Microsoft for the use of their secure places that store your critical information. Rest easy knowing that your valuable sales information is secure and safe. The monthly charge helps assure that.
No. But, you do need a high speed connection that is like what is used for the internet. iDryclean is NOT an internet or cloud based program.
Charging a very small amount for an iDryclean trial of 20 days is a small price to pay if you are serious. The $4 charge helps us know you are a professional and are committed to your business and using iDrylean to help you. This small charge helps us identify the store owners who actually want, and need, a better solution and not just window shopping. It costs us a lot more than $4 to setup a trial store for you and we need to know who is serious about it. After your iDryclean purchase, contact us within 10 days, and we will give you a $4 credit.
No. iDryclean is not a cloud based program and the smarts are on the Smart Register(tm). Apple products like the iPad are designed to run cloud based programs.
From a technical viewpoint - Smart Registers have a computer in them. Your fridge, tv, clock radio, and almost every other thing that you use today has a computer in it. Unlike a computer that can be used for a multitude of complicated stuff, Smart Registers only do one thing - they only run as a register to help you manage your store. And they make it very easy for you to use.